Our Services
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Our Services *
Shipping and Returns/Refunds
Items are typically shipped within 3-4 business days due to being made to order. If item is on hand, shipping is sooner. If needed by a certain date, please leave a message letting me know.
Items purchased can be returned within 14 days of purchase for a full refund. Please let us know the reason for the return, so that it can be addressed. If item has been received, we ask for proof of damage or item to be sent back for the refund. Pictures of the damage are acceptable
Issue Resolution
If there is a concern, please reach out and let me know. Responses generally take a few hours to a day at most. I check the shop frequently. We can do exchanges, or resends. This will be determined on a case to case basis.
Zero Tolerance
I understand how easy it can be to get frustrated. Please know, that we ask that exchanges be done with courtesy and politeness. Any abusive behavior, name calling, threats, will be handled by refusing any future sales, and being banned off of the site. This allows for a good experience for all and safe place to shop.